User Requirements

Loading the virtual meeting room is fast and easy.

Requirements for using Live Online Meeting

To use the features in web meeting room, your computer must meet the requirements listed below.

• 56 Kbps (or higher) Internet connection
• Microsoft Windows 2000 or XP
• Headset with microphone attached*

* If you will only be watching and listening in the meeting room, you only need speakers or a headset connected to your computer.

To provide you with the complete Live Online Meeting experience, we recommend your computer meet the suggested system requirements below.

 

 

Minimum

Suggested
Microprocessor (CPU): 1.7 GHz 2.0 GHz or faster
Operating System: Windows 2000® Windows XP®
Memory (RAM): 512 MB 1.0+ GB
Screen Resolution: 800 x 600 1024 x 768
Internet Connection: 56 Kbps Broadband Cable or DSL

Note: A shared or wireless Internet connection can cause a disconnection from the web meeting room if video or desktop broadcasting is used.

When using a dial-up (56k or less) Internet connection, there may be times when the audio becomes broken.  This can occur when bandwidth-consuming features are used such as Live Video Conferencing, or Live Desktop.

Inviting Guests to my web meetings who are using a Mac.

Premium Video Services - Minimum Requirements

Three Steps to Take Before Broadcasting Live Video

1. Test the UPLOAD speed of your Internet connection.

The upload speed determines which screen size and frames per second you can use.

• UPLOAD - how fast content is delivered from your computer to others.
• DOWNLOAD - how fast your connection delivers content to your computer.

Important Notes:

A. The download speed that is provided by most IPS's is usually 3 to 4 times faster than the upload speed. Example - a 1.5mb DSL or Cable Internet connection could mean the upload speed (used to send your video), is only 256 Kbps.

Your upload and download speed can be affected by the number of other people sharing the same Internet connection.

B. For optimal video conferencing, the download speed of other's in the room must be at least as fast as your upload speed.

C. If anyone in the room experiences audio break-up, the person broadcasting video needs to select a lower frame rate and/or smaller screen size.

D. A Guest with a slower connection may choose to receive just the audio by clicking the Tools/Features button, and then select Co-Browser from the menu. If the Operator's video appears in the upper right corner of the meeting room, a Guest can disable that incoming stream by right-clicking on the video, and then select 'Disable Operator Video' from the menu.

2. Computer and Internet speed requirements.

Using a computer or Internet connection that does not meet the minimum requirements may produce audio break-up and poor video quality.

Test your upload Internet speed using one of the free services below.

(Opens a new browser.)

http://www.speedtest.net
http://bandwidthplace.com/speedtest
http://www.pcpitstop.com/internet/default.asp

 Microprocessor (CPU): 2.6 GHz processor or faster
Memory (RAM): 1+ GB

Bandwidth Requirements - Includes Audio VoIP

176 x 144 screen size

1

FPS

 74

Kbps sending or receiving

3

FPS

170

Kbps sending or receiving

5

FPS

160

Kbps sending or receiving

10

FPS

430

Kbps sending or receiving

352 x 288 screen size

1

FPS

157

Kbps sending or receiving

3

FPS

420

Kbps sending or receiving

5

FPS

595

Kbps sending or receiving

10

FPS

507

Kbps sending or receiving

640 x 480 screen size

1

FPS

224

Kbps sending or receiving

3

FPS

625

Kbps sending or receiving

5

FPS

908

Kbps sending or receiving

10

FPS

517

Kbps sending or receiving

 

3. Bandwidth efficiency tips, and how to create a white background.

Using a light background reduces the amount of bandwidth required when broadcasting video, and requires less processing from the webcam. A well-lite room produces the best quality image. Dark backgrounds and poorly-lite rooms require more bandwidth and place a higher demand on the webcam. This often results in poor image quality and requires a faster Internet connection for those receiving the broadcast.

Creating a White Background

To produce a white studio background, hang a white bed sheet with two 150 to 200 watt lights behind the sheet. Behind the webcam, place sufficient lighting to remove any shadows that appear on your face.

Click image for larger view.
Click image for larger view.

 

System requirements for using the Live Meeting Recorder

Web Conference Recorder - Live Meeting Screen Recorder

The Live Meeting Screen Recorder captures ALL movements made on your screen. This includes the mouse pointer, scrolling, web page navigation, text chat, PowerPoint slides, White Board drawing, Live Video Conferencing, menus accessed and the login/logout activity of those in the meeting.

The full desktop (full screen) recording process requires more processing power from your computer than any other feature used in the meeting room. The chart below shows the minimum system requirements to use the record feature of Live Meeting Recorder.

 

Minimum Required
Microprocessor (CPU): 2.8 GHz
Operating System: Windows 2000®
Memory (RAM): 1 GB
Screen Resolution: 1024 x 768
Internet Connection: 56 Kbps

For tips on efficiently using the Live Meeting Recorder, click here.

Note: For people to play your recorded web meetings, they only need the minimum system requirements.  Click here for details.

For additional assistance not found on this page, look here:

The above resources will answer 99% of any questions you may have.

Live Online Meeting